Shopping Bag (0)

EMPTY SHOPPING BAG
You have no items in your shopping bag

delivery

 

We are pleased to offer Worldwide Express Delivery. To find out the delivery options and prices to your country, use the table below:

Delivery Rate
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (1-2 DAYS) - £20.00
EXPRESS AIR (1-2 DAYS) - £25.00
EXPRESS AIR (5-6 DAYS) - £25.00
EXPRESS ROAD (3-4 DAYS) - £13.00
EXPRESS AIR (1-2 DAYS) - £17.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £15.00
EXPRESS ROAD (2-3 DAYS) - £12.00
EXPRESS AIR (1-2 DAYS) - £15.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £22.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £20.00
EXPRESS ROAD (2-3 DAYS) - £9.00
EXPRESS AIR (1-2 DAYS) - £12.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (1-2 DAYS) - £20.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £22.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £22.00
EXPRESS ROAD (5-6 DAYS) - £13.00
EXPRESS AIR (1-2 DAYS) - £17.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £16.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (4-5 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £20.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS ROAD (5-6 DAYS) - £13.00
EXPRESS AIR (1-2 DAYS) - £17.00
EXPRESS AIR (1-2 DAYS) - £25.00
EXPRESS AIR (1-2 DAYS) - £17.00
EXPRESS ROAD (3-4 DAYS) - £13.00
EXPRESS AIR (1-2 DAYS) - £17.00
EXPRESS ROAD (2-3 DAYS) - £12.00
EXPRESS AIR (1-2 DAYS) - £15.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS ROAD (4-5 DAYS) - £13.00
EXPRESS AIR (1-2 DAYS) - £17.00
EXPRESS AIR (1-2 DAYS) - £25.00
EXPRESS AIR (6-7 DAYS) - £25.00
EXPRESS AIR (1-2 DAYS) - £20.00
EXPRESS AIR (4-5 DAYS) - £25.00
EXPRESS ROAD (4-5 DAYS) - £12.00
EXPRESS AIR (1-2 DAYS) - £15.00
EXPRESS ROAD (2-3 DAYS) - £9.00
EXPRESS AIR (1-2 DAYS) - £12.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS ROAD (2-3 DAYS) - £9.00
EXPRESS AIR (1-2 DAYS) - £12.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS ROAD (3-4 DAYS) - £14.00
EXPRESS AIR (1-2 DAYS) - £20.00
EXPRESS ROAD (6-7 DAYS) - £13.00
EXPRESS AIR (1-2 DAYS) - £17.00
EXPRESS AIR (1-2 DAYS) - £20.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS ROAD (2-3 DAYS) - £10.00
EXPRESS AIR (1-2 DAYS) - £12.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £15.00
EXPRESS ROAD (3-4 DAYS) - £13.00
EXPRESS AIR (1-2 DAYS) - £17.00
EXPRESS AIR (1-2 DAYS) - £20.00
EXPRESS AIR (2-3 DAYS) - £20.00
EXPRESS AIR (2-3 DAYS) - £20.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (4-5 DAYS) - £25.00
EXPRESS ROAD (2-3 DAYS) - £9.00
EXPRESS AIR (1-2 DAYS) - £12.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS ROAD (2-3 DAYS) - £9.00
EXPRESS AIR (1-2 DAYS) - £12.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £20.00
EXPRESS ROAD (2-3 DAYS) - £10.00
EXPRESS AIR (1-2 DAYS) - £12.00
EXPRESS AIR (2-3 DAYS) - £22.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (6-7 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £22.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS ROAD (5-6 DAYS) - £13.00
EXPRESS AIR (1-2 DAYS) - £17.00
EXPRESS AIR (1-2 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (5-6 DAYS) - £25.00
EXPRESS ROAD (3-4 DAYS) - £14.00
EXPRESS AIR (1-2 DAYS) - £20.00
EXPRESS ROAD (4-5 DAYS) - £13.00
EXPRESS AIR (1-2 DAYS) - £17.00
EXPRESS ROAD (2-3 DAYS) - £9.00
EXPRESS AIR (1-2 DAYS) - £12.00
EXPRESS AIR (2-3 DAYS) - £20.00
EXPRESS AIR (1-2 DAYS) - £20.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £20.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (1-2 DAYS) - £17.00
EXPRESS AIR (1-2 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (4-5 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £19.00
EXPRESS AIR (5-6 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £20.00
EXPRESS AIR (1-2 DAYS) - £17.00
EXPRESS AIR (1-2 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £20.00
EXPRESS AIR (4-5 DAYS) - £25.00
EXPRESS AIR (1-2 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (6-7 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS ROAD (2-3 DAYS) - £9.00
EXPRESS AIR (1-2 DAYS) - £12.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (5-6 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £22.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (6-7 DAYS) - £25.00
EXPRESS AIR (6-7 DAYS) - £25.00
EXPRESS ROAD (4-5 DAYS) - £14.00
EXPRESS AIR (1-2 DAYS) - £20.00
EXPRESS AIR (2-3 DAYS) - £22.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (4-5 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £20.00
EXPRESS ROAD (3-4 DAYS) - £13.00
EXPRESS AIR (1-2 DAYS) - £17.00
EXPRESS ROAD (3-4 DAYS) - £12.00
EXPRESS AIR (1-2 DAYS) - £15.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £22.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS ROAD (4-5 DAYS) - £13.00
EXPRESS AIR (1-2 DAYS) - £17.00
EXPRESS AIR (1-2 DAYS) - £20.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (4-5 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (4-5 DAYS) - £25.00
EXPRESS ROAD (3-4 DAYS) - £12.00
EXPRESS AIR (1-2 DAYS) - £15.00
EXPRESS AIR (6-7 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £22.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (1-2 DAYS) - £20.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £20.00
EXPRESS ROAD (3-4 DAYS) - £13.00
EXPRESS AIR (1-2 DAYS) - £17.00
EXPRESS ROAD (3-4 DAYS) - £13.00
EXPRESS AIR (1-2 DAYS) - £17.00
EXPRESS AIR (1-2 DAYS) - £22.00
EXPRESS AIR (6-7 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £22.00
EXPRESS AIR (2-3 DAYS) - £20.00
EXPRESS ROAD (3-4 DAYS) - £9.00
EXPRESS AIR (1-2 DAYS) - £12.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS ROAD (3-4 DAYS) - £9.00
EXPRESS AIR (1-2 DAYS) - £12.00
EXPRESS ROAD (4-5 DAYS) - £13.00
EXPRESS AIR (1-2 DAYS) - £17.00
EXPRESS AIR (1-2 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £20.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £20.00
EXPRESS AIR (5-6 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (4-5 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (1-2 DAYS) - £20.00
EXPRESS AIR (4-5 DAYS) - £25.00
EXPRESS AIR (6-7 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £17.00
EXPRESS AIR (2-3 DAYS) - £20.00
NEXT WORKING DAY - £4.00
EXPRESS AIR (1-3 DAYS) - £12.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (3-4 DAYS) - £25.00
EXPRESS AIR (5-6 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £20.00
EXPRESS AIR (3-4 DAYS) - £22.00
EXPRESS AIR (2-3 DAYS) - £25.00
EXPRESS AIR (2-3 DAYS) - £25.00

 

Please note that the days are quoted as working days (Monday-Friday, excluding bank holidays and public holidays) and should be treated as a guide.

We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen issues affecting our delivery partner and may be subject to customs delays.


CAN I TRACK MY ORDER ONLINE?
We ship all of our orders using DHL. When we dispatch your order for delivery you will receive a unique tracking number by email from DHL. With this reference number you can check the live status of your shipment on the DHL website at www.dhl.co.uk/en/express/tracking.html.

Alternatively, you can use our Contact Us form and select the Subject as Delivery enquiry if you have any questions regarding your delivery.


WILL I HAVE TO SIGN FOR MY ORDER?
As we take the safety of our parcels very seriously, we do require proof of delivery for all orders and we and our delivery partner DHL are unable to authorise parcels to be delivered without a signature.
 

WHAT HAPPENS IF I AM OUT WHEN YOU DELIVER?
If you or the intended recipient is not at the delivery address when DHL attempt to deliver, they will leave a card at the delivery address confirming that they have tried to deliver. Follow the instructions on this card to pick up the item or rearrange delivery. Please note if you rearrange to deliver to another address, this may incur an additional charge that is out of our control.


WHAT IF I HAVE NOT RECEIVED MY ORDER?
If you have not received your order by the quoted time, please remember that this is only a guide and delays are occasionally inevitable due to unforeseen issues affecting our delivery partner. Rest assured, you can still inform us through our Contact Us form – select Delivery enquiry and provide your Order Number so we can look into it for you.

We will deliver the goods to the address for delivery that you specified when you placed your order. Please be accurate when you give us your address details, as we will not be liable if the address that you have given and that we deliver to is incorrect.
 

UK CUSTOMERS
We offer a Next Working Day courier service for all customers (excluding bank holidays and public holidays).

* Monday – Thursday 3pm: You will receive your parcel the day after you placed your order.

* Friday til 3pm: You will receive your parcel on Monday.

* Friday after 3pm – Sunday: You will receive your parcel on Tuesday.

 
INTERNATIONAL CUSTOMERS
Please use the table above to find out the delivery options and prices for your country. Please note that the days are quoted as working days (Monday-Friday)


HOW MUCH ARE THE CUSTOM DUTIES AND TAXES FOR MY ORDER?
Custom duties policies vary widely between countries. All customers are responsible for clearing custom duties and taxes that may be imposed by your government. Please contact your local customs office for further information.

To ensure quick delivery to you, DHL will contact you prior to delivering your parcel to facilitate payment in advance via credit/debit card or by cash upon receipt at the door. For this reason, your telephone number is a required field in our checkout process so please ensure it is accurate (with your full country code). If you have not cleared the charges in advance, they will be payable upon receipt at the door. You will receive a separate invoice from DHL for any applicable custom duties and taxes.

 
SHIPPING TO THE RUSSIAN FEDERATION
Due to Russian Customs restrictions; we are only able to ship to a Business/Commercial address.


SHIPPING TO CHINA
We are only able to ship to China if a Customs Registration code (CR code) is provided. Please ensure you provide this on our checkout page. 

 

Returns + Exchanges

1. OUR RETURNS AND EXCHANGES POLICY  

Our Returns and Exchanges Policy is aimed at providing a fast and seamless experience. Please ensure you follow the relevant instructions below and know that our Customer Care Team is on hand to facilitate a quick refund or exchange.  

If you are unhappy with your goods, we will offer a refund or exchange as long as the goods are returned unworn, unwashed and in a saleable condition. All items must be returned and arrive back to us within 14 days of receipt of the goods for a refund or exchange. All goods must be returned in their original packaging without any of the original labels and tags removed. Please note that due to hygiene reasons Hats (including but not limited to beanies, snapbacks, baseball caps) and Underwear are excluded from our Returns + Exchanges Policy and cannot be returned or their purchase refunded.

When trying on items of clothing, please ensure that you are not wearing make up, perfume, aftershave or deodorant which may leave marks or a scent on the item as we will be unable to accept the return or exchange of any item where there is evidence that these instructions have not been followed. If goods are returned used, damaged or soiled, these will not be accepted and regrettably a refund or exchange will not be issued and the consumer will be liable to pay the cost of returning the goods back to them.

Refunds will be made for the original purchase amount in GBP against the original invoice, excluding the original delivery charge within 30 days on the original card used to make the purchase. 

We do quality check our stock carefully before dispatch to our customers, but in the unlikely event that you receive goods that are damaged, faulty or incorrectly supplied, we will refund or exchange the product including the original delivery charge subject to our inspection.

We will only offer exchanges for the same product in a different size subject to stock availability. 

We monitor the number of returns and exchanges made by our customers and we may refuse to accept orders if goods are returned repeatedly, although this does not affect your statutory rights.

Click here for our full Terms + Conditions.

Please ensure you follow the step-by-step instructions below to ensure a smooth return or exchange.

  

 2. HOW DO I MAKE A RETURN OR EXCHANGE?


UK CUSTOMERS: 
We offer free returns and exchanges on all UK deliveries. All items must be returned to us within 14 days of receipt of the goods. 
To make a return or exchange, please complete the form on our Contact Us page and select Request a return/exchange from the Subject drop-down menu. Please make sure you provide your Order Number and reason for return.
 

Provided your Request a return/exchange enquiry meets Our Returns and Exchanges Policy, we will send you a free Returns Label by email.

When you have received a free returns label via email, please follow these steps to submit your return:
1) Complete the Returns/Exchanges Form that was delivered with the goods and please place it inside the parcel. For exchanges please clearly state which size you would like to change the item for.  
2) Pack the goods you wish to return in their original packaging and do not remove any labels or tags. 
3) Seal the parcel, print and attach your free Returns Label securely to the outside of the parcel.
4) Return the parcel by using the Post Office counters and obtain a certificate of postage from the Post Office for proof. Please do not post the package through the post box.

We regret that we cannot be held responsible for non-delivery of returned goods. The parcel remains the customer’s responsibility until it reaches us so please keep your certificate of postage safe as your proof of return.

We do quality check our stock carefully before dispatch to our customers, but in the unlikely event that you receive goods that are damaged, faulty or incorrectly supplied, we will refund or exchange the product including the original delivery charge subject to our inspection.

If you have requested a return, a refund will be made for the original purchase amount against the original invoice, excluding the original delivery charge within 30 days on the original card used to make the purchase.  

If you have requested an exchange, we will dispatch your replacement item within 3 days of receiving your return, after we have confirmed that the returned item is in a saleable condition.

 

INTERNATIONAL CUSTOMERS
For a refund or exchange, all items must be returned within 14 days of receipt of the goods, and the returns/exchange form (delivered with the goods) completed and returned.  

International (non-UK) customers are responsible for postage and/or other return journey costs for both refunds and exchanges. We do quality check our stock carefully before dispatch to our customers, but in the unlikely event that you receive goods that are damaged, faulty or incorrectly supplied, we will refund or exchange the product including the original delivery charge subject to our inspection. For all valid exchanges, delivery of replacement goods back to you is on us.

To make a return or exchange, please complete the form on our Contact Us page and select Request a return/exchange from the Subject drop-down menu. Please make sure you provide your Order Number and reason for return.

We will inform you as to whether your Request a return/exchange enquiry meets Our Policy and if so, please follow these steps to submit your return or exchange:

1) Complete the Returns/Exchanges Form that was delivered with the goods and please place it inside the parcel. For exchanges please clearly state which size you would like to change the item for.  

2) Pack the goods you wish to return in their original packaging and do not remove any labels or tags. 
3) Seal the parcel and send the parcel to the following address:
BAW London Ltd, 105 Doulton House, 11 Park Street, London, SW6 2FT, United Kingdom.
4) Return the parcel to us by using a reliable postal service and obtain a certificate of postage for proof. Please do not post the package through a post box.

We regret that we cannot be held responsible for non-delivery of returned goods. The parcel remains the customer’s responsibility until it reaches us so please retain your receipt as proof of postage.

If you have requested a return, a refund will be made for the original purchase amount against the original invoice, excluding the original delivery charge within 30 days on the original card used to make the purchase. 

If you have requested an exchange, we will dispatch your replacement item within 3 days of receiving your return, after we have confirmed that the returned item is in a saleable condition.

All incurred duties and taxes will need to be claimed back through DHL, when returning your items back to us. We are not responsible for the refund of international customs duties and sales taxes.

 None of the above terms affect your statutory rights or your rights under the Consumer Protection (Distance Selling) Regulations when goods are damaged, faulty or incorrectly supplied.